Technical Writer

Aberdeen, MD
Full Time
Experienced
Company Overview
Development InfoStructure LLC., (Devis) is a leading provider of innovative software development, management, and consulting services, specializing in cutting-edge technologies such as DevSecOps, AI, and Machine Learning. With over 30 years of experience, we have established ourselves as a trusted partner for government agencies, delivering tailored, mission-critical solutions that drive digital transformation and operational excellence. Our client-centric approach, coupled with our deep domain expertise and technical prowess, enables us to forge enduring relationships and consistently deliver high-impact, adaptive solutions that resonate with the unique needs of the public sector.

Job Overview
The Technical Writer will serve as the documentation specialist supporting the C5ISR Center Cyber Security Directorate's Cryptographic Modernization portfolio. This role requires comprehensive expertise in developing and maintaining high-quality technical documentation for the vast inventory of cryptographic devices, operations, system fixes, and protocols within the CMB portfolio. The Technical Writer will create documentation that meets the needs of various target audiences including system administrators, operators, and developers, while ensuring compliance with NSA, NIST, IEEE and other federal standards. The position supports critical documentation efforts for HAIPE devices, CSfC solutions, key management systems, and tactical network protection technologies.

This role is contingent upon contract award, and will be a full-time position with work performed both on-site at Aberdeen Proving Ground, MD and remotely, with core hours Monday-Friday: 6:00 AM - 6:00 PM EST.

What You'll Do
  • Develop and maintain high-quality technical documentation specific to the vast inventory of devices within the CMB portfolio.
  • Create installation guides, configuration guides, troubleshooting guides, user manuals, and API documentation for developed hardware and software.
  • Ensure technical and policy documentation created or edited is accurate, clear, concise, and consistent.
  • Adhere to established style guides by the C5ISR Center or specific customers.
  • Improve user understanding and reduce support requests by providing comprehensive and easy-to-follow documentation.
  • Develop guides, computer-based training, webpages, and other digital and print media.
  • Support compliance with relevant industry standards including NSA, NIST, IEEE and other evolving standards.
  • Create engaging and interactive CBT modules for INE systems and associated processes.
  • Utilize multimedia elements (videos, simulations, quizzes) to enhance learning experiences.
  • Translate complex technical concepts into clear, accessible language for technical and non-technical audiences.
  • Collaborate with engineers, product managers, and COMSEC teams to gather information for reporting.
  • Write technical papers, reports, bulletins, and FAQs documenting T&E results and deployment decisions.
  • Develop Standard Operating Procedures (SOPs) and policy documentation for technical products and systems.
  • Maintain proper classification markings and handle classified documentation per security requirements.
What We're Looking For
Expert knowledge in technical documentation:
  • User manuals and installation guide development
  • SOP and policy documentation creation
  • API and system documentation standards
  • Technical report and test plan writing
  • Classification marking procedures
Strong expertise in content development:
  • Computer-based training creation
  • Multimedia content development
  • Web content and digital media production
  • Interactive learning module design
  • Style guide implementation and adherence
Proficiency with cryptographic systems documentation:
  • COMSEC procedures and requirements
  • HAIPE and CSfC solution documentation
  • Key management system documentation
  • Tactical network protection documentation
  • Security compliance documentation
Experience with audience adaptation:
  • Technical to non-technical translation
  • Multi-level stakeholder communication
  • Executive summary development
  • Customer-facing documentation
  • Training material customization

Required Qualifications
 
  • Bachelor's degree in Technical Writing, English, Communications, Computer Science, or related field.
  • Minimum of five (5) years comprehensive technical writing experience.
  • Experience with research and development documentation, reports, and test plans.
  • Demonstrated experience with both unclassified and classified technical products.
  • Proven ability to translate complex technical concepts for diverse audiences.
  • Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance
  • Knowledge of classification guidelines and document marking procedures.
  • Understanding of NISPOM requirements for handling classified information

Preferred Qualifications
  • Master's degree in Technical Communication or related field.
  • Certified Professional Technical Communicator (CPTC) certification.
  • Experience with HAIPE, CSfC, or key management system documentation.
  • Knowledge of INE systems and tactical network protection technologies.
  • Familiarity with RMF and cybersecurity assessment documentation.
  • Experience with multimedia content development and CBT creation.
  • Understanding of NSA, NIST, and IEEE standards.
  • Graphics design capabilities for technical illustrations.
Salary Range
  • $120,000 to $130,000

Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.

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