ServiceNow Developer

Rosslyn, VA
Full Time
Experienced

Company Overview
Development InfoStructure LLC., (Devis) is a leading provider of innovative software development, management, and consulting services, specializing in cutting-edge technologies such as DevSecOps, AI, and Machine Learning. With over 30 years of experience as a small business, we have established ourselves as a trusted partner for government agencies, delivering tailored, mission-critical solutions that drive digital transformation and operational excellence. Our client-centric approach, coupled with our deep domain expertise and technical prowess, enables us to forge enduring relationships and consistently deliver high-impact, adaptive solutions that resonate with the unique needs of the public sector.

Our primary mission is to best serve the needs of our clients by solutioning with our stakeholder teams to ensure that the goals and objectives of our customers are proactively solutioned, such that opportunities to invest our time in developing long-term solutions and assets are abundant and move our clients forward efficiently.

At Devis, we are enthusiastic about our research, our work and embracing an environment where all are supported in the mission, while maintaining a healthy work-life balance.

Overview

We are seeking a ServiceNow Developer to support a ServiceNow-oriented solution. The ServiceNow Developer will assist in the technical solution and development/implementation of applications, leveraging the modules and customization as necessary to ensure the required business outcomes are delivered. ServiceNow modules and a Custom App to migrate legacy applications to the ServiceNow platform. As a ServiceNow Developer, the successful candidate will have demonstrated experience working with the analysis, design, engineering, development, and implementation of software projects within the custom ServiceNow enterprise application suite, as well as have the ability to create implementation or integration approaches for applications and components.  

This position requires an active security clearance and on-site performance (Monday through Friday) in Rosslyn, VA.

Roles and Responsibilities

  • Staying up to date on the latest processes and IT advancements to automate and modernize systems.  
  • Customize ServiceNow applications and facilitate roll-out of new applications and modules, and configure Application UI and Workflow.
  • Collaborate effectively with other ServiceNow administrators to develop solutions, handle general updates, configuration changes, and requests.
  • Collaborate with stakeholders to gather and document software requirements, ensuring a clear understanding of tasks and assignments.
  • Identify system deficiencies and recommend solutions.
  • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible.
  • Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments.
  • Participate in ongoing production support and end-user support.  
  • Collaboration with ServiceNow System Administration and key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution.
  • Will work closely with Scrum Masters, business, and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation, and support.
  • Responsible for the design and build of ServiceNow Applications and integration to other applications and platforms, including architecture, languages, best practices, and methodologies in an Agile Scrum environment.
  • Provide strong development and project on-track and on-task, and collaborate on an ongoing project in both new development and enhancements between engineers, developers, analysts, and other team members.
  • Follow, maintain, and apply documentation best practice policies, procedures, and processes throughout ServiceNow development.
  • Review and apply any additional UI/UX requirements from the internal team and align with ServiceNow development.
  • Work closely with cross-functional teams to meet project deadlines and deliver software solutions that meet or exceed client expectations.  
  • Employ best practices for version control, continuous integration, and continuous delivery (CI/CD).  
  • Responsible for the development of the post-MVP Application, including system configuration, development, unit testing, and technical documentation.
  • Additional responsibilities include code reviews and providing technical direction for other development resources.
  • Experience includes previous development in JavaScript, HTML, or other similar languages.
  • Proficient in multiple programming languages such as Java, Python, C++, or similar, with a strong ability to write clean and maintainable code.
  • Understanding of the software development life-cycle, from sprint initiation to deployment and maintenance.
  • Other duties as assigned.

Minimum Qualifications

  • Ability to come on-site to the Rosslyn, VA office.
  • 7+ years of overall IT experience.
  • 3+ years in a ServiceNow developer role to support Low-Code/No-Code Development.
  • Good understanding of ServiceNow's architecture, data model, and core concepts.
  • Good understanding of ACLs.
  • Communicates effectively with a wide variety of audiences at all organizational levels.
  • Eliminates obstacles, gets results, and has a clear, positive, and direct impact on business performance.
  • Good problem solver and out-of-the-box thinker.
  • Experience performing ServiceNow analysis, architecture, and application development.
  • Hands-on experience with ServiceNow components, such as Change Management, Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc.
  • Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production.
  • Proficient in JavaScript, HTML, CSS, XML.

Education / Certifications

  • Bachelor’s Degree or equivalent years of experience.
  • ServiceNow System Administration certifications (CSA).

Prefered Qualifications

  • ITIL v3 Foundations certified.
  • Advanced ITIL certifications.
  • ServiceNow Scripting experience.

Clearance Requirements

  • Ability to obtain and maintain a secret clearance.
  • Pursuant to government contracts, U.S. citizenship is required.

Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*