System Administrator

(Multiple states)
Full Time
Experienced

Join Our Team

Devis is a leading provider of innovative software development, management, and consulting services, specializing in cutting-edge technologies such as DevSecOps, AI, and Machine Learning. With over 30 years of experience, we have established ourselves as a trusted partner for government agencies, delivering tailored, mission-critical solutions that drive digital transformation and operational excellence. Our client-centric approach, coupled with our deep domain expertise and technical prowess, enables us to forge enduring relationships and consistently deliver high-impact, adaptive solutions that resonate with the unique needs of the public sector.

The Role

This is the senior technical seat on the helpdesk team supporting a federal agency. Incidents reach you after Tier 1 and Tier 2 have tried and could not close them, so the work is root-cause analysis and systems administration rather than ticket triage. You support about 2,100 people at headquarters in Washington, DC and 53 field offices nationwide; field IT staff escalate to your team when local troubleshooting runs out.
The environment is Microsoft end to end: Microsoft 365, Azure, and Entra ID for productivity and identity; Intune and ManageEngine Endpoint Central for endpoint management and patching; Microsoft Defender for endpoint protection; Windows Server and SUSE Linux Enterprise Server behind the scenes. The desktop fleet is HP EliteBook and Lenovo ThinkPad hardware imaged to the U.S. Government Configuration Baseline (USGCB), and the ticketing system is Zendesk. An enterprise migration to Windows 11 runs during the contract, and you are the technical lead for its planning, application testing, configuration, and deployment.

What You’ll Do

  • Take the incidents nobody else could close: advanced troubleshooting, root-cause analysis, and the judgment call on whether an incident is a one-off or the first sign of a system-wide problem
  • Administer Active Directory, Azure, Entra ID, and Microsoft 365: accounts, group policy, permissions, and access controls
  • Write, build, and deploy PowerShell scripts to automate builds, deployments, and routine work across multiple environments
  • Install, update, and patch applications across the enterprise; author and test install scripts; package and integration-test applications
  • Plan and deliver the Windows 11 migration, keeping every agency application working under the USGCB desktop baseline
  • Harden workstations, monitor threats, and work with the agency security operations team on virus scans, malware remediation, and desktop data recovery
  • Support Microsoft 365 products including SharePoint, OneDrive, Teams, and Power Apps, plus mobile device configuration
  • Monitor network performance and troubleshoot connectivity across LAN and WAN infrastructure
  • Document your work in Zendesk thoroughly enough that another technician or analyst can pick it up without you in the room

What You’ll Need

  • A bachelor’s degree in information technology, computer science, information systems, or a related field, or ten years of relevant professional experience in place of the degree
  • Hands-on system administration in a Microsoft enterprise environment, including Active Directory, Entra ID, and Microsoft 365
  • PowerShell scripting you have written and shipped, not just edited
  • Endpoint management and patching experience with Intune, ManageEngine Endpoint Central, or comparable tooling
  • Experience serving as the escalation point above Tier 1 and Tier 2 support
  • Clear written documentation habits

Nice to Have

  • A Microsoft role-based certification such as Endpoint Administrator, Azure Administrator, or Microsoft 365 Administrator
  • ITIL v4 Foundations
  • A Windows 10 to Windows 11 enterprise migration you helped deliver
  • Prior support to a federal civilian agency, particularly a small one
  • Experience supporting assistive technology (the environment includes JAWS, Fusion, Dragon, ZoomText, and Duxbury Braille)
  • Comfort with a legacy estate alongside the modern stack: the inventory includes Oracle 11G, HP-UX, PowerBuilder, Kofax, and Livelink
  • SUSE Linux Enterprise Server administration

Location, Schedule, and Logistics

  • Standard schedule is an eight-hour day scheduled between 7:00 a.m. and 7:00 p.m. Eastern, Monday through Friday, excluding federal holidays. Occasional weekend work may come up with advance government approval.
  • On-site at agency headquarters in Washington, DC (NoMa area, Metro-accessible). Telework is by exception only and requires government approval.
  • You will work on a government-furnished laptop. Personal devices cannot connect to the agency network.
  • At least 40 hours per year of paid professional training in your core skill areas, at no cost to you.
  • Occasional travel to agency field offices, reimbursed at federal travel rates

Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 07/31/2029
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*